leisureholding.com

For Immediate Release

Contact:
Deb Kohls
Friend Communications
(888) 333-9383, ext. 223

Friend Communications Launches Powerful Front Office System

ORANGE, Calif. - Friend Communications launches Hercules – a first-of-its-kind comprehensive and easy-to-use front office management system. Hercules is designed for multi-park operators and small, family-run businesses, saving both time and money, while increasing marketing presence.

“The operational benefits that our new front office system brings to campground and RV Park operators is unparallel in the market. We are excited to introduce our new front office for several reasons. First, the technology and functionality are revolutionary in the campground and RV park industry. Second, we worked with park operators to really understand the needs of today’s campground operations. And finally, because we delivered what they told us they needed – a front office product that combined the power of a hotel-type folio based system with the simplicity of common word-processing and spreadsheet programs. By working together we have really created a front office product that will help park operators take control of the operation regardless of size, reduce operating expenses and workload, as well as increase market exposure through our network partners,” said Gary Pace, president of Friend.

Designed to reduce the workload of campground operators, reservations are pulled from a single database for both Internet and front office bookings, greatly reducing the reservation processing time and eliminating double bookings. Additionally, the application provides the benefit for multiple park owners to manage their parks from a distance. With a single log in, the owner can see at a glance the status of each park without having to wait long lag times for reporting and accountability from each park.

The Web-based system means no software needs to be installed and users can log in from any location to check the status of their campground. The American made and serviced system features automatic and secure off-site data back-up, audit trail for charges, robust reporting, drag and drop functionality, and, of course, the real-time online booking engine.

Hercules harnesses the power of the Friend network, which includes 30 portals such as Camping.com, GoCampingAmerica.com, ElMonteRV.com and Camp-California.com. The network boasts 5 million new consumers, is the largest private campground network with over 1,200 partnerships and continues to grow.

Friend Communications Inc., a subsidiary of Leisure Holding Inc., provides an integrated portfolio of services, including online reservation technology, advertising infrastructure and marketing services to the outdoor recreation industry. Friend is committed to delivering best-of-breed products and marketing support to unite the businesses that make up this vertical. Through industry partnerships and its sister company, Camping.com, Friend enhances the consumer’s online experience by providing outdoor recreation-centric information, resources and an extensive online reservation network for locating RV parks and campgrounds. More information is available toll-free at 888-333-9383, ext. 223; on the Web at www.friendcommunications.com; or by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .